Your Question, Answer
Do you offer international shipping?
Yes, we proudly ship our products worldwide. Shipping costs will be calculated at checkout based on your location.
How long does shipping take?
Our standard shipping times are 5-10 business days. For expedited shipping, your order will arrive within 2-5 business days.
What is your return policy?
We offer a hassle-free return policy. You can return unused and undamaged products within 30 days of delivery for a full refund.
Are your products covered by a warranty?
Yes, selected products, such as smartwatches and smart home devices, come with a 1-year warranty. Specific details can be found on the product page.
Are your smart home devices compatible with major systems?
Most of our smart home devices are compatible with systems such as Google Home and Amazon Alexa, making them versatile and easy to use.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to track your package in real-time.
Can I cancel or modify my order?
Yes, orders can be modified or canceled within 24 hours of placement. After this period, we may be unable to make changes.
What should I do if I receive a damaged product?
If you receive a damaged or defective product, please contact us immediately at eriksons.est@gmail.com. We will arrange for a replacement or refund.
How can I contact your support team?
You can reach our support team via email at eriksons.est@gmail.com. We are happy to assist with any queries.